General Terms and Conditions (GTC) of Stechwerk GmbH

General Terms and Conditions (GTC) of Stechwerk GmbH

 

Scope of application

 

The following General Terms and Conditions (GTC) apply to all orders and purchases via our website or in a Stechwerk branch. The offer on this website is aimed exclusively at consumers domiciled in Switzerland or other countries (hereinafter „Customer“).

 

A consumer is a natural person who maintains a business relationship with Stechwerk GmbH that cannot be attributed to their commercial or independent professional activity. Orders and purchases on site in quantities not customary for households may be refused without justification.

 

Stechwerk GmbH reserves the right to amend these GTC at any time. The version of these GTC in force at the time of purchase shall apply, which cannot be changed unilaterally for the purchase. Any terms and conditions of the customer that conflict with or deviate from these GTC shall not be recognized.

 

The operator of this website is Stechwerk GmbH http://stechwerk.ch/wp-content/uploads/2024/05/Impressum-DE.pdf

 

Information on this website

 

Stechwerk GmbH contains information about products and services. Prices, product ranges and technical specifications are subject to change without notice. All information on this website and in the store (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are for illustrative purposes and are to be understood as approximate values and are non-binding. In particular, they do not constitute an assurance of properties or guarantees, unless explicitly stated otherwise. Stechwerk GmbH makes every effort to ensure that all details and information on this website and in the store are correct, complete, up-to-date and clear, but Stechwerk GmbH cannot provide any express or implied warranty in this respect.

 

All offers on this website and in the store are subject to change and are not to be understood as binding offers.

 

Stechwerk GmbH cannot guarantee that the products listed will be available at the time of ordering. Therefore, all information on availability and delivery times is subject to change at any time and without notice. The same applies in the local store, we endeavor to always have all products in stock.

 

Prices

 

The sales prices quoted by Stechwerk GmbH are final prices and, unless otherwise stated, include statutory VAT and any other statutory charges such as advance recycling fees (VRG) or copyright levies for electronic devices. The prices are quoted net in Swiss francs (CHF)

Unless otherwise agreed, any shipping costs will be charged additionally and must be paid by the customer. Shipping costs are shown separately in the order process.

 

Stechwerk GmbH reserves the right to make technical changes, errors and misprints, and in particular to change prices at any time without prior notice. The sales prices include consulting and exchange services.

 

Conclusion of contract

 

The products and prices on this website and in the store are non-binding offers. With the purchase on site or via this website, including the acceptance of these GTC, the customer submits a legally binding offer to conclude a contract. Stechwerk GmbH then sends an automatic order receipt confirmation by email for orders placed via the webshop, which confirms that the customer’s order has been received by Stechwerk GmbH. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal, either in the webshop or in the store.

 

The contract is concluded as soon as Stechwerk GmbH sends a declaration of acceptance by email, in which the dispatch of the ordered products or services is confirmed. In the case of in-store purchases, the contract is concluded upon payment of the purchase.

 

Orders will only be delivered after full payment has been received (exception: delivery against invoice) and if the goods are available. If it turns out that the ordered goods cannot be delivered or cannot be delivered in full, Stechwerk GmbH is entitled not to accept or only partially accept or execute the order. In such a case Stechwerk GmbH will inform the customer by email. If the customer’s payment has already been received by Stechwerk GmbH, the payment will be refunded to the customer. If no payment has yet been made, the customer is released from the obligation to pay.

 

Payment options and retention of title

 

The customer can use the payment options specified in the order process. In the store, payment can be made in cash, by card (Visa, Mastercard, Postcard, Amex, Maestro etc.) or with a Stechwerk voucher. Please note: Vouchers are only valid in the store and cannot be used as a payment method in the webshop.

 

Stechwerk GmbH reserves the right to exclude customers from individual payment options or to insist on advance payment without giving reasons.

 

Stechwerk GmbH may charge default interest of 5% per year and a reminder fee of a maximum of CHF 20 per reminder if the customer is in default of payment.

 

The products delivered to the customer remain the property of Stechwerk GmbH until full payment has been made.

 

Delivery, obligation to inspect, notification of defects and returns

 

Deliveries are sent by post or courier service to the delivery address specified by the customer in the order.

Stechwerk GmbH endeavors to keep delivery times as short as possible. However, any delivery periods stated in the order confirmation are non-binding. Stechwerk GmbH is entitled to make partial deliveries. In this case, the customer will only be charged the shipping costs once.

 

If delivery against invoice is offered, the invoice will be sent by email or by post at the discretion of Stechwerk GmbH.

 

If the delivery cannot be delivered or if the customer refuses to accept the delivery, Stechwerk GmbH may terminate the contract after notifying the customer by email and granting a reasonable grace period, and may charge the customer for the costs of the work involved.

 

The customer is obliged to inspect the delivered goods immediately upon receipt of the delivery and to notify Stechwerk GmbH of any defects for which Stechwerk GmbH provides a warranty immediately in writing by letter or email to the address in the imprint http://stechwerk.ch/wp-content/uploads/2024/05/Impressum-DE.pdf.

 

Returns to Stechwerk GmbH shall be at the expense and risk of the customer. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery bill and a detailed description of the defects to the return address specified by Stechwerk GmbH in the imprint http://stechwerk.ch/wp-content/uploads/2024/05/Impressum-DE.pdf.

 

If the inspection by Stechwerk GmbH reveals that the goods have no detectable defects or that they are not covered by the manufacturer’s warranty, Stechwerk GmbH may charge the customer for the costs of the return shipment or any disposal.

 

A complaint period of 2 (two) weeks applies to in-store purchases. During this period, a defect or complaint can be made by presenting the receipt. If there is a defect in a product or service, the defect will be rectified by Stechwerk. In the case of a defect in a piece of jewelry, for example, with an exchange for the same piece of jewelry. A refund of the purchase price is excluded. We also cannot exchange the purchased piece of jewelry for hygienic reasons (except in the case of a defect). In the case of a service received individually. If, for example, a piercing was not pierced according to the customer’s wishes or if the piercing was incorrectly positioned, the piercing will be removed by the piercer and re-pierced free of charge once it has healed. In the case of tattoos, the independent tattoo artist who pierced the tattoo is liable, not Stechwerk. 

 

Right of withdrawal

 

The customer is granted a right of withdrawal for 14 calendar days after receipt of the order. The deadline is deemed to have been met if the customer sends the written revocation by email or letter (address according to the imprint), http://stechwerk.ch/wp-content/uploads/2024/05/Impressum-DE.pdf to Stechwerk GmbH within the deadline. The revocation does not require any justification. 

The exercise of the right of withdrawal leads to a reversal of the contract. The customer must return the goods within 14 calendar days in their original packaging (hygiene seal must not be damaged), complete with all accessories and together with the delivery bill to the return address specified by Stechwerk GmbH in the imprint http://stechwerk.ch/wp-content/uploads/2024/05/Impressum-DE.pdf

return the goods. Return shipments to Stechwerk GmbH are made at the expense and risk of the customer. Any payment already made will be refunded to the customer within 20 calendar days, provided that Stechwerk GmbH has already received the goods back or the customer can provide proof of shipment.

 

Stechwerk GmbH reserves the right not to refund worn jewelry, jewelry that is defective due to improper handling, or jewelry where the hygiene seal has been damaged. The right of withdrawal only applies to jewelry that has not been worn on the body and is in its original packaging (with an undamaged hygiene seal).

 

No right of withdrawal is granted in the following cases:

 

  • On worn or opened jewelry (hygiene seal), on care products, on vouchers and on tattoo deposits.
  • If the contract has a random element, namely because the price is subject to fluctuations over which the provider has no influence.
  • If the subject of the contract is a movable item which, due to its nature, is not suitable for return or can spoil quickly.
  • If the subject of the contract is a movable item that is manufactured according to the customer’s specifications or is clearly tailored to personal requirements.
  • If the contract relates to digital content and this content is not made available on a fixed data carrier or if the contract is to be fulfilled in full by both contracting parties immediately.
  • If the contract is for a service and the contract is to be performed in full by the provider with the customer’s prior express consent before the withdrawal period has expired.

Warranty

 

Stechwerk GmbH endeavors to deliver goods in perfect quality. In case of defects notified in due time, Stechwerk GmbH warrants that the goods purchased by the customer are free of defects and functional during the statutory warranty period from the date of delivery. It is at the discretion of Stechwerk GmbH to provide the warranty by free repair, equivalent replacement or refund of the purchase price. Further warranty rights are excluded.

 

The warranty does not cover normal wear and tear or the consequences of improper handling or damage by the customer or third parties or defects attributable to external circumstances. The warranty for consumable and wearing parts (e.g. click fasteners, screw threads) is also excluded.

 

Stechwerk GmbH is unable to give any assurances or guarantees for the topicality, completeness and correctness of the data or for the constant or uninterrupted availability of the website, its functionalities, integrated hyperlinks and other content. In particular, it is neither assured nor guaranteed that the use of the website will not infringe any rights of third parties not owned by Stechwerk GmbH.

 

Liability

 

Stechwerk GmbH excludes any liability, irrespective of its legal basis, as well as claims for damages against Stechwerk GmbH and against any auxiliary persons and vicarious agents. In particular, Stechwerk GmbH shall not be liable for indirect damages and consequential damages, loss of profit or other personal injury, property damage and pure financial loss of the customer. Further mandatory statutory liability, for example for gross negligence or unlawful intent, remains reserved.

 

Stechwerk GmbH only uses hyperlinks to simplify the customer’s access to other websites. Stechwerk GmbH cannot know the content of these websites in detail, nor can it assume any liability or other responsibility for the content of these websites.

 

Data protection

 

Stechwerk GmbH may process and use the data collected during the conclusion of the contract to fulfill the obligations arising from the purchase contract and for marketing purposes. The data necessary for the fulfillment of services may also be passed on to contracted service partners (logistics partners) or other third parties.

 

The data protection provisions are available in detail at the following link: http://stechwerk.ch/wp-content/uploads/2024/05/Datenschutzerklaerung-DE.pdf

Partial invalidity

 

Should individual provisions of these GTC prove to be invalid or unenforceable or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.

 

Further provisions

 

Stechwerk GmbH expressly reserves the right to amend these GTC at any time and to put them into effect without prior notice.

 

In the event of disputes, Swiss substantive law shall apply exclusively, to the exclusion of conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded.

 

Vouchers / Tattoo deposits

 

You can also purchase vouchers from Stechwerk. The vouchers are subject to the statutory validity period of 5 (five) years from the date of issue of the voucher. After these 5 (five) years, Stechwerk may reject the vouchers. Vouchers will not be paid out. Value vouchers can be redeemed in several purchases. If the voucher is lost, the Stechwerk branch must be contacted immediately, stating the voucher number or time of payment (date & time) at which the voucher was purchased (for purchases in the online store by email to: hallo@stechwerk.ch). Stechwerk can then block the voucher and issue a new one. If the voucher has already been redeemed by the finder in the meantime, Stechwerk accepts no liability and cannot issue the voucher again. 

 

Tattoo deposits must be paid to reserve a tattoo appointment. The tattoo deposits are sent to the customer by A Mail (Stechwerk pays the shipping costs) or handed over in the branch. The tattoo deposit will be credited to the customer at the tattoo appointment. The customer must bring the original card with them to the tattoo appointment and hand it to the tattoo artist, as this is the only way the amount paid can be credited. If the tattoo deposit card is lost, the Stechwerk branch must be contacted immediately, stating the receipt number or time of payment (date & time) at which the tattoo deposit was paid (for purchases in the online store by email to: hallo@stechwerk.ch). Stechwerk can then block the tattoo deposit and issue a new one. If the tattoo deposit has already been redeemed by the finder in the meantime, Stechwerk accepts no liability and cannot reissue the tattoo deposit. If a new tattoo deposit card is issued, its value will be reduced by CHF 12, which will be charged to the customer for the administrative costs of reissuing the tattoo deposit. 

 

The tattoo deposit will not be paid out. In exceptional cases, Stechwerk will authorize an exchange for a voucher. This will be decided by the management of Stechwerk GmbH.

Tattoo / Tattoo dates

The tattoo deposit is forfeited if the tattoo appointment is not canceled or postponed at least 3 (three) working days in advance, with the exception of emergencies, illness or similar. Stechwerk may request confirmation of this, such as a doctor’s certificate. In case of no-show at the tattoo appointment, Stechwerk also reserves the right to charge the booked time at CHF 200.-/h. In many cases, the tattoo deposit only covers the administrative costs and the creation of the tattoo motif.

These requirements also apply to self-employed tattoo artists in the same way as to customers. Short delays in appointments are possible. Not every customer absorbs the tattoo ink equally quickly, and customers can also become nauseous. We always plan a break between customers to keep such delays as short as possible. Stechwerk asks for your understanding in the event of a delay.

If a tattoo appointment is canceled, a new tattoo appointment must be made within 3 (three) months, otherwise the tattoo deposit will be forfeited. A paid tattoo deposit for a branch is also valid in another Stechwerk Schweiz branch after consultation and if no design has yet been created by the independent tattoo artist.

 

The place of jurisdiction is Dietlikon or the consumer’s place of residence

Contact us

 

If you have any questions about these GTC, please contact: http://stechwerk.ch/wp-content/uploads/2024/05/Impressum-DE.pdf

 

November 06, 2024, Dietlikon.

Privacy policy

Privacy policy

Thank you for visiting our website stechwerk.ch and for your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is an important concern for us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the legal provisions of the Swiss Federal Act on Data Protection (FADP). The following data protection declaration serves to fulfill the information obligations arising from the FADP. These can be found, for example, in Art. 19 ff. DSG.

Holder

Data controllers within the meaning of Art. 5 let. j FADP are private persons or the federal body that decides on the purpose and means of processing.

With regard to our website, the owner is:

Stechwerk GmbH
Leiweg 3
8305 Dietlikon
Switzerland
E-mail: hallo@stechwerk.ch
Phone: +41 58 329 44 44

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g. computer, cell phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the accessing device;
(3) Host name of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user’s system came to our website (referrer tracking);
(8) Notification of whether the retrieval was successful;
(9) Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

Purpose of data processing

The temporary (automated) storage of data is necessary for the course of a website visit in order to enable the website to be delivered. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.

 

Duration of storage

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Restriction, objection, correction and deletion options

You can request the correction or deletion of your data at any time. You can find out what rights you are entitled to and how to assert them at the bottom of this privacy policy.

Special functions of the website

Our website offers you various functions that collect, process and store personal data when you use them. Below we explain what happens to this data:

Application form

  • What personal data is collected and to what extent is it processed?
    The data entered by you in the form fields of the application form and uploaded, if applicable, will be processed to fulfill the purpose stated below.
  • Legal basis for the processing of personal data
    Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).
  • Purpose of data processing
    The purpose of data processing is to check and process the application documents you have uploaded via the form.
  • Duration of storage
    The data will be deleted as soon as the application has been processed and there is no longer a legitimate interest in storing the application data. Your application documents will therefore be deleted after 6 months at the latest if no employment relationship is established.
  • Necessity of providing personal data
    The information in the application form is necessary for sending and processing the application. If you do not fill in the mandatory fields or do not fill them in completely, your application cannot be sent or processed.

Contact form(s)

  • What personal data is collected and to what extent is it processed?
    The data entered by you in our contact forms, which you have entered in the input mask of the contact form.
  • Legal basis for the processing of personal data
    Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).
  • Purpose of data processing
    We will only use the data collected via our contact form or via our contact forms to process the specific contact request received via the contact form. Please note that we may also send you e-mails to the address provided in order to fulfill your contact request. The purpose of this is so that you can receive confirmation from us that your request has been forwarded to us correctly. However, sending this confirmation e-mail is not obligatory for us and is for your information only.
  • Duration of storage
    After your request has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods.
  • Restriction, objection, correction and deletion options
    You can request the rectification or erasure of data at any time. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.
  • Necessity of providing personal data
    The contact forms are used on a voluntary basis. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must complete the fields marked as mandatory. If you do not complete the required information on the contact form, you will either not be able to send the request or we will not be able to process your request due to a lack of information.

Live chat function

  • Scope of the processing of personal data
    The data you enter in our live chat, such as name and content.
  • Legal basis for the processing of personal data
    Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).
  • Purpose of data processing
    We will only use the data recorded via our live chat to process inquiries received via our live chat.
  • Duration of storage
    After processing your request, which we have received in our live chat, the data collected will be deleted immediately, provided there are no statutory retention periods.
  • Restriction, objection, correction and deletion options
    You can request the rectification or erasure of data at any time. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.
  • Necessity of providing personal data
    The use of live chat is voluntary. You are not obliged to contact us via the live chat. You can also use the other contact options provided on our website. If you do not enter the required information, you will not be able to use our live chat.

Newsletter registration form

  • What personal data is collected and to what extent is it processed?
    When you register for the newsletter on our website, we receive the email address you enter in the registration field and, if applicable, other contact details if you provide them to us via the newsletter registration form.
  • Legal basis for the processing of personal data
    Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).
  • Purpose of data processing
    The data entered in the registration form for our newsletter will be used by us exclusively for sending our newsletter, in which we provide information about all our services and news. After you have registered, we will send you a confirmation e-mail containing a link that you must click on to complete your registration for our newsletter (double opt-in). By doing so, you give your consent to data processing in accordance with Art. 6 para. 6 FADP.
  • Duration of storage
    You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after you unsubscribe, provided there are no statutory retention obligations. We will also delete your data immediately if you do not complete your registration. We reserve the right to delete your data without giving reasons and without prior or subsequent information.
  • Restriction, objection, correction and deletion options
    You can request the rectification or erasure of data at any time. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.
  • Requirement to provide personal data
    If you would like to use our newsletter, you must fill in the fields marked as mandatory and confirm your e-mail address by clicking on the double opt-in link. The newsletter registration details are required in order to make use of the newsletter offer. The information is used exclusively for sending our newsletter. If you do not complete the mandatory fields, we will not be able to provide you with our newsletter service.

Appointment booking form

  • Scope of the processing of personal data
    The data you enter in our appointment booking form.
  • Legal basis for the processing of personal data
    Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).
  • Purpose of data processing
    We will only use the data collected via our appointment booking form to process appointment requests received via the appointment booking form.
  • Duration of storage
    Your appointment booking will be deleted by us immediately 12 months after the appointment has been scheduled, provided there are no statutory retention obligations. We reserve the right to delete without giving reasons and without prior or subsequent information.
  • Restriction, objection, correction and deletion options
    You can request the rectification or erasure of your data at any time. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.
  • Necessity of providing personal data
    It is necessary to use our appointment booking form if you wish to book an appointment with us online. You must provide certain mandatory information to book online. If you do not complete the mandatory information, your appointment booking cannot be accepted or processed.

Disclosure of information to third parties

Personal data is processed in accordance with the principle of lawfulness (Art. 6 para. 1 FADP) and the principle of good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code).

The disclosure of data to third parties depends on the scope of the activities or offers of our website or our business model described below.

In principle, we only keep your data for as long as necessary and treat it confidentially. Exceptions to this are the transfer of personal data to debt collection service providers, to public bodies and authorities and to private individuals who are entitled to it on the basis of legal provisions, court decisions or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or for criminal prosecution purposes if our legally protected rights are attacked.

Integration of external web services and processing of data outside the EU

We use active content from external providers, so-called web services, on our website. By accessing our website, these external providers may receive personal information about your visit to our website. Data may be processed outside of Switzerland. You can prevent this by installing an appropriate browser plugin or deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.

We use the following external web services:

  • Legally ok legal text snippet and modules
    We use the Legally ok legal text snippet and modules service provided by Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, e-mail: hello@legally-ok.com, website: https://www.legally-ok.com/. Processing takes place exclusively in Switzerland in accordance with the data protection legislation applicable there.
    The legal basis for the transmission and processing is Art. 31 para. 1 FADP. The use of the service helps us to comply with our legal obligations.
    The service is used to load content from our legal texts onto our website. The current legal texts are loaded via the integration on our site. This integration may also be used to load additional technical modules with regard to the legal texts or legally required elements.
    The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.
    Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://www.legally-ok.com/datenschutz/.
  • bunny.net
    On our website we use the bunny.net service provided by BunnyWay d.o.o., Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia, e-mail: support@bunnycdn.com, website: https://bunny.net/. According to the assessment of Swiss authorities, processing takes place in safe third countries. You can find Switzerland’s list of countries and further information at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
    The legal basis for the transfer of personal data is your consent in accordance with Art. 6 para. 6 FADP and Art. 31 para. 1 FADP, which you have given on our website.
    The service is a plugin that we need in order to be able to show you all the content on our website. The service may also be used for tracking and/or advertising integration.
    You can revoke the processing of your data at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.
    Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://bunny.net/privacy.

Information on the use of cookies

Scope of the processing of personal data

We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. Cookies are small text files that your browser can store on your access device. These text files contain a characteristic string of characters that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also referred to as „setting a cookie“. Cookies can be set both by the website itself and by external web services.

Legal basis for the processing of personal data

Relevant are Art. 6 ff. DSG (principles).

The relevant legal basis can be found in the cookie table listed later in this section.

In general, in the case of cookies that are collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated into it (technically necessary cookies). In addition, the cookies may increase their user-friendliness and enable a more personalized approach. In this case, we have weighed up your interests against our interests.

With the help of cookie technology, we can only identify, analyze and track individual website visitors if the website visitor has consented to the use of cookies in accordance with Art. 6. para. 6 DSG.

Purpose of data processing

The cookies are set by our website or the external web services in order to maintain the full functionality of our website, to improve user-friendliness or to pursue the purpose stated with your consent. Cookie technology also enables us to recognize individual visitors by means of pseudonyms, e.g. individual or random IDs, so that we can offer more individual services. Details are listed in the table below.

Duration of storage

The cookies listed below are stored in your browser until they are deleted or, in the case of a session cookie, until the session has expired. Details are listed in the following table:

Cookie name

Server

Provider

Purpose

Legal basis

Storage duration

Type

wordpress_test_cookie

stechwerk.ch

Website operator

This cookie checks on the WordPress login page whether the user’s browser generally allows or rejects cookies. WordPress needs this information to determine whether a WordPress login is supported by the browser.

Legitimate interest

Session

Cookie banner

Possibility of objection, revocation of consent and deletion

You can set your browser according to your wishes so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or to accept cookies in general. Cookies can be used for various purposes, e.g. to recognize that your access device is already connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of your consent until you withdraw it.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

 

Duration of data storage and rights of the data subject

Duration of storage

We only store the personal data to the extent and for as long as this is necessary to fulfill the purposes for which the personal data was collected, we have a legitimate overriding interest in storing it or are legally obliged to do so.

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have a right to information about the information specified in 25 et seq. FADP, provided that the information cannot be refused, restricted or postponed by the data controller (see Art. 26 et seq. FADP). We will also be happy to provide you with a copy of the data.

Right of rectification

In accordance with Art. 32 para. 1 FADP, you have the right to demand that incorrect personal data (e.g. address, name, etc.) be corrected, provided that there is no legal obligation to do so. You can also request the completion of the data stored by us at any time. A corresponding adjustment will be made immediately.

Right to erasure

You have the right to request that we delete the personal data we have collected about you if

  • the data is either no longer required;
  • the legal basis for processing has ceased to exist without substitution due to the withdrawal of your consent;
  • there are no longer any legitimate reasons for processing;
  • your data is processed unlawfully;
  • a legal obligation requires this.

The right does not exist if

  • the processing is necessary for the exercise of the right to freedom of expression and information;
  • your data has been collected on the basis of a legal obligation;
  • the processing is necessary for reasons of public interest;
  • the data is required for the establishment, exercise or defense of legal claims.

Right of revocation

If you have given us your express consent to process your personal data (Art. 6 para. 6 FADP and Art. 31 para. 1 FADP), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. Data for which we are legally obliged to retain will be deleted after the deadline has expired.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

Stechwerk GmbH
Leiweg 3
8305 Dietlikon
Switzerland
E-mail: hallo@stechwerk.ch
Phone: +41 58 329 44 44

Right to data portability

We will provide you with the following data on request:

  • Data collected on the basis of consent (Art. 31 para. 1 FADP);
  • Data that we have received from you under existing contracts (Art. 31 para. 2 let. a FADP);
  • Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a controller requested by you, insofar as this is technically feasible. Please note that we are not permitted to transfer data that interferes with the overriding interests of third parties in accordance with Art. 26 para. 1 let. b FADP, or only to a limited extent.

Notifications to the FDPIC and the right to lodge a complaint

Pursuant to Art. 49 FADP, data subjects may file a complaint with the supervisory authority if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

Further information can be found in the FDPIC’s contact form: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html

If you suspect that your data is being processed unlawfully on our website, you can bring about a judicial clarification of the issue in accordance with Art. 32 FADP. As a rule, an action under Art. 28 ff. ZGB should be sought. If you are affected by the processing of data by federal bodies, the procedure is governed by Art. 41 FADP. In this case, you can also contact the FDPIC (see the contact form above).

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